Author: Les Whittington
This includes savings, investments, credit cards, mortgage and retirement savings. The banks are using labor saving technology to boost service efficiency and profits. These services have in essence become commodity products. “Technology is a double edge sword. It has robbed newspaper companies and television networks of the franchises they once enjoyed. It has weakened governments by taking away their ability to control information. Banks should not expect immunity from unpredictable transformations brought on by technology.” CHAPTER 3 “Brave New World/ Pg 35 “. Find out why banks are oligopolies and why banks mergers are unpopular with small businesses and the public.